Refund Policy
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ED Trial pack offer Refund Policy- Refund Terms & Conditions

Read refund policy carefully before buying any product from All important guidelines and information is given that’s must to know before making a purchase. is never late about sending orders. The product reaches customer doorstep on the exact time specified against each product. However, if due to any reason if ever the product delivery gets delayed, and during investigation if confirmed delay took place because of our mistake, then the order can be cancelled and the entire sum will be refunded. Going through refund policy is important to know in what all other conditions refund take place. Conditions are adverted below under which only our refund policy comes into action.

Refund Policy

Points that bring refund policy into action mode are:

  • Products are delivered in damaged form
  • Products are not delivered on the specified time
  • Wrong products are delivered
  • Products delivered at the wrong address
  • Dissatisfaction with our products and services

Refund process
Customers have to get in touch with our customer support via email or call at our toll free number. Customer support will ask for order number. Provide with the same. Also mention the reason for refund. Customer support will check the details and validate the request.

Refunds can be invalidated under the following conditions:

  • If customer has provided wrong address while placing an order, due to which the product was delivered at the wrong address.
  • If customer does not provide Return Authorization Number while placing a request for refund.
  • If request for refund is placed after 30 days of delivery.
  • If during probe its found product delivery was not late due to mistake from our side.

Note- transfers the repayments to the Bank Account of the Cardholder only. Payments are always refunded to the source account only. The entire procedure can take 10-15 business days.